Cancellation & Refund Policy
ReadersShoppe.com value our customers the most.
- You can cancel your order through phone (+91 98474 17398) before the product has been shipped. You’re entire order amount will be refunded.
An order cannot be cancelled once the item has been delivered to you.
- If you have any problems with your order, especially if you come across any manufacture defects, we are obliged to accept the products in return. Please return the unused item with tags within 15 days of receipt.
- You can call our customer center on +91 98474 17398 to book a Cancellation/Refund. You are to send the products through a reliable courier back to us. Any amount you spend on sending the product by yourself will be reimbursed with ReadersShoppe.com discount vouchers for a maximum amount of Rs.150. Please mention invoice number on the address label.
- We will refund the money to you or issue credit voucher, as per your choice. Refund/Credit Voucher will be initiated after we receive the product at the warehouse. For Credit Card/Debit Card/Net Banking payments, refund will be initiated within 1 business day and will reflect in your account within 7 to 8 business days depending upon your bank. For Cash on Delivery orders, refund will be done through cheque which may take 5 to 7 business days for preparation of cheque and 2 to 4 business days for delivery. Credit vouchers will be issued within 1 business day and can be used to purchase again from ReadersShoppe.com. Please instruct the customer service about your choice.
- Any Discount Vouchers / Cash Back vouchers applied will be activated again. Please note that limited period offers which run for a specific period or product specific discounts may not be available by the time you return the order. Free Gifts cannot be returned or exchanged.